For providers
Become a Tradease Provider
Tradease is an app that connects customers who need a job done with vetted tradespeople who are available to help.
Tradease gives you another way to find jobs without relying only on referrals, advertising or chasing enquiries. Sign up, switch your availability on when you want more work and receive suitable job offers through the app.
Getting started
Join Tradease in 4 Simple Steps
Create Your Provider Account
Sign up with your email and confirm your account.
Add Your Details & Services
Tell us about yourself or your company and choose the work you offer.
Complete Verification
Add your banking details and upload the required identity and verification documents. Some trades may also need relevant certification.
Submit for Approval
Send your application through for review. Once approved, you can go online and start receiving job offers.
Earning on Tradease
How to Make Money With Tradease
Once your provider account is approved, you can use Tradease to find jobs when you’re available, complete the work through the app and keep track of what you earn.
Switch Your Availability On
Open your provider dashboard and set yourself to Online when you’re available to take jobs.
Review Job Offers
When a suitable job becomes available, Tradease sends you an offer. You can see what the job is, where it is, when it’s needed and what it pays before you accept.
Accept the Jobs That Suit You
If you want the job, accept the offer, and it moves into your active jobs. If it doesn’t suit you, you don’t have to take it.
Complete the Job Through Tradease
Use the app to travel to the customer, update your job status, keep in touch with them and record the required job information as you work.
Finish the Job and Track Your Earnings
Once the work is complete, the customer pays through Tradease and you can see what you’ve earned, the commission deducted and the status of your payout.
Receive Your Payout
Your available earnings are included in Tradease’s weekly payout process, and you can view your payout history from your account.
Inside the app
Everything You Need to Run the Job
From the moment an offer comes in to the day your payout lands, Tradease keeps the whole job in one place.
Trades
Trades Available on Tradease
Tradease connects customers with providers across a range of everyday, urgent and planned services.
Reactive & scheduled
The Types of Jobs You Can Get Through Tradease
Customers can use Tradease when they need help now or when they want to book a job for a future date and time. That means you can receive both reactive and scheduled work through the platform.
Reactive Jobs
These are jobs where the customer needs help now. If you’re online and suitable for the job, you can receive an offer, review the details and decide whether you want to accept it.
Scheduled Jobs
These are jobs booked for a future date and time, giving you the opportunity to plan work into your schedule ahead of time.
The benefits
Why Use Tradease as a Provider?
Tradease helps you find more jobs, make better use of the time you have available and spend less time dealing with the admin around each booking.
Fill Gaps in Your Schedule With Paid Jobs
Switch your availability on when you have time to take on more work and receive suitable job offers through Tradease.
Get More Job Opportunities
Tradease brings job opportunities to you, so you do not have to rely only on referrals, advertising or following up enquiries yourself.
See What a Job Pays Before You Accept It
Review the job, location, timing and payout before you decide whether it is worth taking.
Get More Work From Customers Who Already Know You
Customers can favourite providers they want to use again, giving you priority when they need help in future.
Less Time Spent Chasing Payment
Customer payment is handled through Tradease, and you can see what you earned and where your payout stands from your account.
Have a Clear Record If a Customer Disputes a Job
Messages, job updates and evidence stay linked to the booking, giving you a clear record of what happened if there is a disagreement.
Solo or team
Join Tradease as an Individual or a Company
Use Tradease on your own or manage jobs through a company account. The platform supports both individual providers and approved teams.
Individual Providers
Manage your availability, jobs, customer communication, earnings and payouts from your own provider account.
Companies & Teams
Invite providers, manage your team roster and jobs, and keep track of company earnings through the Company Control Centre.
Before you start
What You Need to Sign Up
Customers want to know who they’re booking before they let someone into their home or business. That’s why Tradease verifies providers before they can start taking jobs. It helps keep the platform for legitimate tradespeople and gives customers more confidence when choosing to book through Tradease.
Have the following ready when you sign up:
FAQs
Frequently Asked Questions
Does Tradease charge commission on jobs?
Yes. Tradease deducts a commission from jobs completed through the platform. You can see the commission deducted and your net earnings in your provider account, so you have a clear record of what you earned from each job.
How and when do Tradease providers get paid?
Once a job has been completed and the customer’s payment has been processed, your eligible earnings move through the Tradease payout process. You can track your earnings and payout status from your provider account.
Why is customer payment held before it is paid out to me?
Tradease holds customer payments for a period before they are released for payout so there is a clear process if something goes wrong with a job. This gives both the customer and provider a record of the booking, payment and work completed, and allows a dispute to be reviewed before the money is released where necessary.
Do I have to accept every job offer?
No. You can review each offer and decide whether the job suits you before accepting it. If you do not want the job, you do not have to take it.
Can I choose when I’m available for jobs?
Yes. You control your availability from your provider account. Switch yourself Online when you are available for more work and Offline when you do not want to receive new job offers.
What information can I see before accepting a job?
The job offer gives you the information you need to decide whether you want to take it, including the type of work, location, timing and what the job pays. You can review the details before accepting.
Do emergency jobs pay more?
Emergency jobs can include an additional surcharge. You’ll be able to see what the job pays in the offer before deciding whether you want to accept it.
What happens if a job takes longer than the time booked?
If the customer needs you to continue working beyond the time originally booked, additional time can be added through Tradease. This keeps the extra time connected to the original booking rather than leaving it unrecorded.
What happens if I find additional work that needs to be done?
If you identify additional work outside the original booking, explain it to the customer first. You can quote the customer separately for that additional work, and they can decide whether they want to proceed.
What happens if I can’t complete a job?
If you cannot continue with the job, record the required information in Tradease, including your findings and the job evidence requested by the app. Where appropriate, you can provide proposed times for the work to be rescheduled rather than simply leaving the job unresolved.
What happens if a customer disputes my work?
The customer can raise a dispute through Tradease. The booking record, messages, job updates and supporting evidence can then be reviewed as part of the dispute process. Payment may remain on hold while the case is being considered, with the outcome determining what happens next.
How do provider ratings work?
After an eligible job, customers can rate the provider who completed the work. Your rating becomes part of your provider record on Tradease, so completing jobs professionally and providing a good customer experience can help build your reputation on the platform.
Can a customer book me again after I’ve completed a job for them?
Customers can favourite providers they would like to use again. Favourite providers are given priority when that customer needs suitable help in future, giving you another opportunity to receive their work.
What support is available if something goes wrong during a job?
If there is a disagreement about the work, the issue can go through Tradease’s dispute process, with the job record and supporting evidence available for review. If there is a genuine safety issue while a job is in progress, Tradease also has an SOS process for escalating the incident.